Hi there! We've provided some general information about using our cards below. Additional details are available by selecting a card program. Or, give search a try. Note: Article results may be specific to card program.
Help articles and FAQs for consumer reloadable Akimbo Prepaid Cards (cards beginning with 548922).
- Purchase Limits
- Restricted Countries
- Restricted Merchant Types
- Transaction Disputes/Unauthorized Charges
Help articles and FAQs for Akimbo Now Cards (card numbers beginning with 548917).
- Activating your card
- Using your card for purchases
- Using your virtual card
- Using your card for cash withdrawals
- Adding your card to Apple Pay, Google Pay, Samsung Pay and other mobile wallets
- Setting and changing your PIN
- Help! Why is my card being declined?
- How do I check my card account balance?
- How do I register my card for online access?
- I got a virtual card. Can I order a physical card instead?
- Where can I use my card?
- I received an email or text message (SMS) indicating I had received a card. How do I collect it?