Welcome
Hi there! We've provided some general information about using our cards below. Additional details are available by selecting a card program. Or, give search a try. Note: Article results may be specific to card program.
Akimbo Prepaid Card
Help articles and FAQs for consumer reloadable Akimbo Prepaid Cards (cards beginning with 548922).
Akimbo Now Card
Help articles and FAQs for Akimbo Now Cards (card numbers beginning with 548917).
How To Use Your Card
- Activating your card
- Using your card for purchases
- Using your virtual card
- Using your card for cash withdrawals
- Adding your card to Apple Pay, Google Pay, Samsung Pay and other mobile wallets
- Setting and changing your PIN
FAQs
- Help! Why is my card being declined?
- How do I check my card account balance?
- How do I register my card for online access?
- I got a virtual card. Can I order a physical card instead?
- Where can I use my card?
- I received an email or text message (SMS) indicating I had received a card. How do I collect it?