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Akimbo Prepaid Card Akimbo Prepaid Card
Akimbo Now Card Akimbo Now Card

Welcome

Hi there! We've provided some general information about using our cards below. Additional details are available by selecting a card program. Or, give search a try. Note: Article results may be specific to card program.

Using Your Card

Activating Your Card
ATM and Cash Withdrawals
Setting and changing your PIN
Restricted Countries (International Transactions)
Adding your card to Apple Pay, Google Pay, Samsung Pay and other mobile wallets

General FAQs

Help! Why is my card being declined?
How do I check my card account balance?

Card Programs

How do I determine my card program?
Akimbo Prepaid Card
Akimbo Now Card

Akimbo Prepaid Card

Help articles and FAQs for consumer reloadable Akimbo Prepaid Cards (cards beginning with 548922).

Making Purchases

Purchase Limits
Restricted Countries
Restricted Merchant Types
Preauthorization
Returns
Transaction Disputes/Unauthorized Charges

See all 7 articles

Deposits / Loads

Load Methods
Load Limits
Bank Transfers
Bank Transfer Load Schedule
Direct Deposit
Cash Loads

See all 8 articles

Account Management

Enrollment Issues
Card Activation
Updating/Resetting PIN
Reset Password
Manual Bank Verification
Lost/Stolen Card

ATM / Cash Withdrawals

Withdrawal Limits
Over-the-Counter Withdrawals
PIN Security

Sub-Cards

Creating/Ordering Sub-Cards
Activating Sub-Cards
PIN/ATM Access

Akimbo Now Card

Help articles and FAQs for Akimbo Now Cards (card numbers beginning with 548917).

How To Use Your Card

Activating your card
Using your card for purchases
Using your virtual card
Using your card for cash withdrawals
Setting and changing your PIN
Restricted Countries (International Transactions)

See all 7 articles

FAQs

Help! Why is my card being declined?
How do I check my card account balance?
How do I register my card for online access?
I got a virtual card. Can I order a physical card instead?
Where can I use my card?
I received an email or text message (SMS) indicating I had received a card. How do I collect it?

See all 7 articles

Can't find what you're looking for?

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These cards are issued by Sunrise Banks N.A., St. Paul, MN 55103, Member FDIC, pursuant to a license from Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International. These cards may be used everywhere Debit Mastercard is accepted. Use of these cards constitute acceptance of the terms and conditions stated in the Cardholder Agreement.

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