In certain cases our system is unable to electronically verify an identity. This is likely due to incomplete records by our verification provider. In order to process your enrollment manually, please complete the Jumio verification link you are prompted with when attempting to login to your account.
Once we have received, reviewed, and approved the necessary documentation, you will be contacted.
If you have any questions, please feel free to contact us at our corporate office (1-855-925-4626, Monday through Friday 8am-6pm CST), or by email anytime. Keep in mind that we do not conduct a credit check, nor do we access your credit history in any way.